Academic Manager – Systems & Support, Toa Payoh

Academic Manager – Systems & Support (Toa Payoh), Singapore (SNG-S-1498)

This is an exciting opportunity for an experienced ELT professional to join the Teaching Centre Management Team at the British Council Singapore.

Our goal is to achieve high quality teaching and learning through our network of Teaching Centres across Singapore. In doing so, one of the main challenges will be maintaining high levels of teaching quality while increasing efficiencies, requiring strong operational management.

As the Academic Manager - Systems & Support, you will be responsible for the day-to-day administrative and operational support for teaching staff and students. This will also involve liaising with customers and staff to ensure high levels of customer care, You will also be expected to provide support to product heads and departments in meeting re-registration and registration targets income and impact targets. In addition you will be expected to provide support to Head of Schools, Head of Academic Management - Systems & Support, and Head of Adults in the continued professional development of the centre’s teachers.

As a member of the Teaching Centre Management team, you will also make a significant contribution to internal communications, increasing teacher satisfaction levels and performance management.

This post requires excellent communication skills, emotional intelligence and strong analytical thinking skills.

Enquiries about the post can be sent to the East Asia Regional Teacher Recruitment team (EAteacher.Recruitment@britishcouncil.org.sg) based in Singapore.

Start date: 1 June 2017

Closing date for applications: 9 April 2017 (23.59 UK Time)    

In your application, please include evidence of the relevant experience which you possess, matched against the criteria listed in the Role Profile and Person Specification for this post.

The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. The British Council is committed to a policy of equal opportunity, and to safeguarding and promoting the welfare of children and young people. We expect all of our partners to share this commitment. British Council appointments are contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.

For more information and to apply, please visit http://bit.ly/SNG-S-1498e