Examination Customer Services
We now have a dedicated Exams Customer Services team in operation to serve you better. For exams-related enquiries on IELTS, WPLN and other tests, in-person registration and certificate collection, our operating hours are as follows:
| Day |
Time |
Peak hours |
|---|
| Monday - Friday |
10.00 - 18.00 |
12.00 - 14.00 (Mon, Tue, Fri) |
| Saturday |
08.30 - 16.30 |
11.00 - 15.00 |
| Sundays & Public Holidays |
Closed |
Contact Number: +65 6807 1599 (Press 1 for examination services).
Customers may experience longer waiting times during our service peak hours. Alternatively, email us at sgexamteam@britishcouncil.org.sg for all your exams-related enquiries.
Please refer to our Public holidays and closure dates for more details.
