The results are in!
L&D and HR managers identified communication as the number one soft skill. It is crucial for rebuilding trust, fostering collaboration, and maintaining a sense of connection. Clear and empathetic communication helps navigate uncertainties, addresses remote work challenges, and promotes a positive and inclusive work culture.
Learn more on Spoken Communication Skills workshops
What are the benefits of interpersonal communication skills?
- People with strong interpersonal skills are better colleagues, team players and leaders. Workplace culture is more collaborative and positive. There is higher team and organizational performance – things get done faster and with less effort, and knowledge is shared more freely and openly.
- People feel safer, feel they belong and matter to the team/organisation. They therefore stay with the organization longer.
- People feel happier, are more positive and less stressed. They are therefore more intrinsically motivated.
- People take more risks and are more creative and innovative.
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A good communicator needs to organise and present clear messages; adapt their communication to their audience; use their voice and body language to strengthen their messages; build genuine rapport with those around them; listen empathetically to make others feel valued and understood; and ask questions to create shared understanding. All of these skills are developed on our Interpersonal Communication Skills workshop.
Learn more on Spoken Communication Skills workshops
Good communicators also need to:
- engage audiences with compelling stories - check out our Strategic Business Storytelling workshop
- negotiate win-win outcomes - check out our Negotiation Skills workshop
- influence key decision makers - check out our Positive Influencing Skills workshop
- give impromptu speeches - check out our Effective Public Speaking workshop
- deliver confident presentations - check out our Presentation Skills workshop
- demonstrate emotional intelligence - check out our Working with EQ workshop
- manage conflict effectively - check out our Conflict Handling Skills workhop.
Find out more on the objectives and outlines for all our British Council Spoken Communication Skills workshops.