After all your hard work you’ll probably be desperate to find out your results. The British Council makes sure you get your results as soon as possible, and we’re here to offer support after you have received your grades.
A Dedicated Exams Customer Service
We have a dedicated Exams Customer Services team in operation at our Napier Road centre to serve you better. For exams-related enquiries and exam certificate collection, our operating hours are as follows:
| Day | Operating Hours |
Service Peak Hours |
| Monday - Friday | 10.00 - 18.00 | 12.00 - 14.00 (Mon, Tue, Fri) |
| Saturday | 08.30 - 16.00 | 11.00 - 15.00 |
|
Sundays & Public Holidays |
Closed |
|
|
Special Dates |
Operating Hours |
|
|
4 January 2024 1 April 2024 |
Closed on both dates |
|
Customers may experience longer waiting times during our service peak hours. Alternatively, email us at sgexamteam@britishcouncil.org.sg for all your exams-related enquiries.