Can your team confidently use coaching to drive positive outcomes at work? Do they have the skills to structure impactful coaching conversations and uncover strengths and areas for development?

This practical course equips participants with tools and techniques to promote an action-based approach to dealing with challenges and encourage reflection and growth. Participants learn to build rapport and engage effectively, using questions and active listening to develop supportive relationships. As your team enhances their coaching capabilities, your organisation will develop a culture of continuous improvement to achieve business goals.

This workshop is for you if …

You line manage others and would like to know more about the basics of coaching and how it can work for you.

Outcomes

After taking this workshop, you should be better able to:

  • use coaching confidently and proactively in your context to achieve positive outcomes
  • structure coaching conversations to explore, identify and agree strengths and areas for development
  • build rapport with and engage team members through effective questioning and active listening.

Workshop outline

Coaching fundamentals

  • What is coaching, and why coach?
  • The qualities of an effective coach

Structuring coaching conversations

  • Understanding the GROW model
  • Highlighting strengths and areas for development

Essential coaching skills

  • Building rapport
  • Asking better questions

Understanding your coachee

  • Understanding your coachee’s world
  • Creating the conditions for growth

Developing your coaching skills

  • Building coaching presence
  • Strategies for overcoming problems

Coaching applications

  • Day to day conversations
  • Using coaching to give feedback
  • Set goals to improve your coaching skills

Who should attend?

  • Developing level course: Take your skills to the next level
  • Experience: Strong establishing level skills
  • Minimum CEFR Advanced (C1) level English

The Common European Framework of Reference for Languages (CEFR) is an international standard for describing language ability. Track your progress

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online

Full-day workshop schedule

Face-to-face Public training dates 2024/2025
13-14 March 2025    
Face-to-face Public training dates 2025/2026
17-18 July 20-21 November 2025 5-6 January 2026
  • Length: 14 hours
  • Workshop fee: S$900.00 (subject to prevailing GST)
  • Venue: Toa Payoh Centre