Can your teams present complex information clearly and concisely? How well do they adapt tone and messaging to influence key stakeholders? Do your organisation’s business documents have a strong call to action? Persuasive enough to get the response you need?

This course takes your employees’ existing business writing skills to a higher level, enabling them to craft more complex and challenging texts. Your teams' writing will be easily understood, have a stronger impact and better connect to readers. Overall, your organisation will be able to gain wider approval and boost its professional image through highly effective writing techniques.

Objectives

  • Fine-tune content and tone of written communication to strategically engage diverse stakeholders in a range of contexts
  • Communicate complex information clearly and concisely in writing so it is accessible to the audience
  • Adapt the content, structure and tone of constructive feedback to increase acceptance and action

Benefits

  • Participants will demonstrate credibility, increase connection and achieve their goals through effective complex and challenging business documents
  • Stakeholders will feel valued, easily understand complex written documents, and be inspired to take appropriate and timely action
  • Your organisation will project a credible, engaging and personal image through writing that connects with stakeholders and builds relationships

Workshop outline

Advanced business writing essentials

  • Evaluating your practices as an advanced business writer 
  • Setting personal goals 

Writing for different communication preferences

  • Identifying your and others' reader preferences 
  • Writing for different preferences

Strategically planning written communication

  • Using a planning tool to strategically analyse written communication contexts 
  • Planning relevant and engaging messages 

Tone in business writing

  • Understanding the impact of tone on the audience 
  • Selecting an appropriate tone for your audience 

Communicating complex information in writing

  • Following a process to communicate complex information 

Writing to engage your audience 

  • Editing writing for reader engagement
  • Using strategies for reader engagement 

Writing constructive feedback

  • Selecting a feedback approach
  • Writing constructive feedback 

Advanced business writing mini-clinic

  • Evaluating business writing for clarity, credibility and connection 
  • Goal setting and action planning 

Who should attend?

  • Developing level course: Take your skills to the next level
  • Experience: Strong establishing level skills or completion of Business Writing Skills 1
  • Minimum CEFR Advanced (C1) level English 

The Common European Framework of Reference for Languages (CEFR) is an international standard for describing language ability. Track your progress.

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online

Full-day workshop schedule

Face-to-face Public training dates 2024/2025
9-10 January 2025 6-7 March 2025  
Face-to-face Public training dates 2025/2026
10-11 April 2025 7-8 July 2025 6-7 October 2025
19-20 January 2026 5-6 March 2026  
  • Length: 14 hours
  • Workshop fee: S$900.00 (subject to prevailing GST)
  • Venue: Toa Payoh Centre