Fine-tuning: Writing Skills for Managers

After taking this workshop, you should be better able to:

• vet your staff’s writing
• fine-tune your own documents at work
• act as a trusted mentor for team members and colleagues

Fine-tuning fundamentals

• What makes an effective business document?
• The POWER writing process 
• The 5 Cs of modern business writing 

Vetting for clarity and conciseness

• Plain English
• Effective sentences 
• Modern document layout

Vetting for tone

• Using a conversational style
• The ‘you’ approach
• The power of positive language

Vetting for grammar

• Improving grammatical accuracy
• Top 5 errors in Singapore
• Online tools for checking grammar

Vetting emails and letters

• Saying ‘no’ effectively
• Responding to complaints
• Giving bad news

Vetting reports

• Direct and indirect structures
• Using the active voice
• Linking ideas

Giving feedback

• Pride of authorship
• The benefits of feedback and two feedback models
• Golden rules for giving constructive feedback

• Developing level course: Take your skills to the next level
• Experience: Strong establishing level skills
• Minimum CEFR Advanced (C1) level English 

The Common European Framework of Reference for Languages (CEFR) is an international standard for describing language ability. Track your progress.

Find out why you should choose us and how we deliver our workshops face-to-face or online.