Do your teams find it challenging to take accurate, well-structured notes during meetings? Are they able to concisely summarise important points, discussions and next steps? Or does it take them hours to organise and write minutes?

In this practical course, your teams will develop professional note-taking and minute writing skills. They will gain hands-on experience in presenting relevant information concisely, accurately and efficiently and writing relating minutes’ format, style and tone to your organisation’s context. As a result, your organisation will be productive and present a professional image to stakeholders. 

Objectives

  • Take clear, structured, complete and impartial notes that improve the ease and quality of minute writing
  • Clearly and concisely summarise discussions, actions and decisions in minutes resulting in accurate records and next steps
  • Report sensitive situations confidently, objectively and diplomatically in minutes to maintain stakeholder relationships

Benefits

  • Participants will enhance their professional reputation and efficiency through accurate and diplomatic minute writing skills
  • Stakeholders will spend less time reviewing minutes and be able to confidently take appropriate action based on their content
  • Your organisation will be able to rely on the accuracy of minutes and project a professional image to stakeholders

Workshop outline

Minute writing essentials

  • Analysing the purpose and benefits of minutes 
  • Evaluating your minute writing skills and setting personal goals

Preparing for minute writing 

  • Preparing for the minute writing role
  • Analysing features of minutes 

Note-taking strategies for minute writers

  • Identifying tips for effective note-taking 
  • Evaluating note-taking methods 

Summarising discussions in minutes 

  • Summarising discussion notes 
  • Selecting tone, style and language 

Documenting decisions and actions in minutes 

  • Identifying decisions and actions in meeting 
  • Writing clear and complete action points 

Reporting sensitive information in minutes

  • Responding to sensitive meeting situations 
  • Reporting sensitive situations diplomatically 

Ensure minutes are clear and complete before sending 

  • Reviewing and editing minutes
  • Making language accessible in minutes  

Minute writing mini-clinic

  • Evaluating minute writing skills  
  • Goal setting and action planning 

Who should attend?

  • Establishing level course: Build strong foundations
  • Experience: None needed
  • Minimum CEFR Upper-Intermediate (B2) level English 

The Common European Framework of Reference for Languages (CEFR) is an international standard for describing language ability. Track your progress.

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online

Full-day workshop schedule

Face-to-face Public training dates 2024/2025
10-11 March 2025    
Face-to-face Public training dates 2025/2026
19-20 May 2025 14-15 July 2025 15-16 September 2025
20-21 November 2025 5-6 March 2026  
  • Length: 14 hours
  • Workshop fee: S$900.00 (subject to prevailing GST)
  • Venue: Toa Payoh Centre